Meetch holiday/cancellation insurance

Gîtes de France®Réunion offers you its travel insurance to be reimbursed in the event of cancellation

Gîtes de France® holiday insurance with 

Gîtes de France® Vosges has chosen to offer you the best in insurance, with customer satisfaction as its primary objective.

Because anything can happen, do consider taking out Gîtes de France® insurance.
With our partner Meetch, set off with peace of mind. An unexpected event before departure, or during your stay? Relax – you’re covered.

Are you forced to cancel your holiday?
Cancelling a trip a few days before departure can be very expensive. You end up paying for a holiday you won’t be able to enjoy; indeed, if you cancel at the last minute, you’ll lose the full cost of your holiday.

Because emergencies happen when you least expect them, assistance and insurance policies are in place to help you deal with such situations. Going on holiday requires a few basic precautions before you set off.

Not taking out travel insurance is a false economy!
« “But I already have a credit card…” Only “premium” cards include insurance cover (cancellation, luggage, etc.). These cards, whose cover varies from one bank to another, generally offer less comprehensive cover than standard travel insurance policies, and only cover members of the same tax household. Taking out an insurance policy will allow you to effectively supplement the cover included with your card.

Meetchvous will reimburse 100 per cent of the non-refundable amount of your stay (up to a limit of 5,000€ per person and €20,000 per incident), excluding service charges and insurance fees. 

Two bespoke packages to cover your stay

► Meetch Multirisque Premium 10531 no proof of expenditure required (9.5% of the cost of your stay)

With this insurance, you are also covered for:

  • Loss and theft of personal belongings, vehicle assistance
  • Assistance services (repatriation, care of minor children)
  • Holiday curtailment cover, which provides for a refund for days not spent at the holiday accommodation (proof of cancellation required in the event of curtailment only).

With both options, you may cancel up to the day before your departure, with no excess. Please note: these insurance policies can only be taken out when booking holiday cottages via the booking service (you must take out this insurance at the time of booking).

To view the full terms and conditions of the Meetch Multirisques 10531 Insurance policy, please refer to the information leaflets at https://medias.cloudspire.io/insurances/227_6a51072ade35a_insurance_booklet.pdf

 

► Meetch Multirisque Insurance 10533 (5.5% of the cost of the holiday) SA-Evasion-Multirique

 

This comprehensive cover policy covers the following circumstances:

  • Serious illness (including COVID-19), accident, death
  • Serious damage to the main or second home
  • Accident or breakdown of the means of transport
  • Change to holiday dates by the employer
  • Cancellation of a business trip
  • Redundancy
  • Suspension of building works
  • Securing a job or a paid work placement
  • Summoned by an organisation or public authority
  • Transport strike
  • Job transfer
  • Attack, riot, act of terrorism, pollution, epidemics
  • Any other unforeseen event preventing departure or the performance of planned activities

 

What to do in the event of cancellation?

  • Notify Gîtes de France® Moselle: The Insured must inform Gîtes de France® Réunion of their cancellation as soon as the &event preventing their departure at resa@gites-de-france-reunion.com or 0230303056. If contacting by telephone, the Insured must confirm their cancellation in writing to Gîtes de France® will acknowledge receipt and provide the Insured with a cancellation statement. This cancellation statement is also sent to the insurer.
  • Log in to : evasion.legal.meetch.io/gitesdefrance/ (log in using the email address you provided when making the booking) to submit your refund claim. Then complete the form as soon as possible (within 5 days) SA Evasion refund request - Meetch cancellation insurance
  • You have taken out Meetch Multirisque 10533 holiday insurance (with supporting documents). MEETCH will process your refund once your claim has been assessed.

Claim for compensation

  • To submit your refund request immediately, log in at:  (log in using the email address you provided when making your booking).
  • If you do not haveinternet access, please contact us by post – MEETCH, 141 avenue de Wagram, 75017 Paris
    www.meetch.io. Please note that processing times will be longer.

MEETCH insurance applies to the following countries: 

► European Economic Area (EEA): Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, the Netherlands, Poland, Portugal, the Czech Republic, Romania, United Kingdom, Slovakia, Slovenia, Sweden. 

► Overseas Departments and Regions (DOM-ROM) and SUI GENERIS Territories: Guadeloupe, Martinique, French Guiana, Réunion, French Polynesia, Saint Pierre and Miquelon, Wallis and Futuna, Mayotte, Saint Martin, Saint Barthélemy, New Caledonia.  

► Europe: Germany, Andorra, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, mainland France, Gibraltar, Hungary, Greece, Ireland, Italy and its islands, Liechtenstein, Latvia, Lithuania, Luxembourg, Malta, the Principality of Monaco, Norway, the Netherlands, Poland, Portugal, Romania, the United Kingdom, Slovakia, Slovenia, the Czech Republic, San Marino, Sweden and Switzerland. 

 

Complaints handling and mediation

In the event of a disagreement or dissatisfaction regarding the fulfilment of your contract, we invite you to bring this to MEETCH’s attention by writing to reclamation@meetch.fr or by writing to MEETCH – Claims Department –  for the insurance cover listed below: 

✔ Cancellation
✔ Late arrival
✔ Luggage
✔ Costs of curtailing your holiday

Meetch undertakes to acknowledge receipt of your letter within 10 working days. It will be processed within two months at the latest.

If the dispute remains unresolved, you may refer the matter to the Insurance Mediation Service by post to: 
Insurance Mediation Service
TSA 50110
75441 Paris Cedex 09

More detailed claim form:

► To submit your claim for reimbursement straight away, please complete the form as soon as you receive the email from MEETCH.

If you haven’t received it, log in at: https://gites-de-france-sas-2l.claim.meetch.io/gitesdefrance/fr/signin
where you can log in using the email address you provided when making your booking.

This is the quickest way to get your refund.
Simply complete the form and submit your supporting documents.

►If you do not have internet access, please contact us by post – MEETCH – 141 avenue de Wagram, 75017 Paris
www.meetch.io. The processing time will be longer.

Rest assured that we are here to guarantee you the best service.

For further information: https://www.meetch.io/     

Claim for compensation

  • To submit your claim for a refund straight away, log in at:  (log in using the email address you provided when booking).
  • If you do not have internet access,to the internet, please contact us by post – MEETCH, 141 avenue de Wagram, 75017 Paris
    www.meetch.io. Please note that processing times will be longer.

MEETCH insurance applies to the following countries: 

► European Economic Area (EEA): Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, the Netherlands, Poland, Portugal, the Czech Republic, Romania, the United Kingdom, Slovakia, Slovenia, Sweden. 

► French Overseas Departments and Regions (DOM-ROM) and SUI GENERIS Territories: Guadeloupe, Martinique, French Guiana, Réunion, French Polynesia, Saint Pierre and Miquelon, Wallis and Futuna, Mayotte, Saint Martin, Saint Barthélemy, New Caledonia.  

► Europe: Germany, Andorra, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, mainland France, Gibraltar, Hungary, Greece, Ireland, Italy and its islands, Liechtenstein, Latvia, Lithuania, Luxembourg, Malta, the Principality of Monaco, Norway, the Netherlands, Poland, Portugal, Romania, the United Kingdom, Slovakia, Slovenia, the Czech Republic, San Marino, Sweden and Switzerland. 

 

Complaints handling and mediation

In the event of a disagreement or dissatisfaction regarding the performance of your contract, please bring this to the attention of MEETCH by emailing reclamation@meetch.fr or by writing to MEETCH – Claims Department –  for the insurance cover listed below: 

✔ Cancellation
✔ Late arrival
✔ Luggage
✔ Early return costs

Meetch undertakes to acknowledge receipt of your correspondence within 10 working days. It will be processed within two months at the latest.

If the dispute remains unresolved, you may refer the matter to the Insurance Mediation Service by post to: 
Insurance Mediation Service
TSA 50110
75441 Paris Cedex 09

More detailed claim for compensation:

► To submit your claim for a refund straight away, please complete the form as soon as you receive the email from MEETCH.

If you have not received it, please log in at: https://gites-de-france-sas-2l.claim.meetch.io/gitesdefrance/fr/signin
where you can log in using the email address you provided when making your booking.

This is the quickest way to get your refund.
Simply complete the form and submit your supporting documents.

►If you do not have internet access, please contact us by post – MEETCH – 141 avenue de Wagram, 75017 Paris
www.meetch.io. The processing time is longer.

Rest assured that we are here to guarantee you the best service.

For further information: https://www.meetch.io/      

               The Gîtes de France Réunion booking team

 

Gîtes de France® Réunion
Quality brand since 1951
Booking agency :
02 30 30 30 56
7 days a week from 9am to 8pm (opening hours in mainland France) Reunion Island Monday to Friday, 9am to 5pm
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